Meeting Cancellation Policy

Registration may be canceled for a full refund less $20.00 processing fee up to 48 hours prior to the meeting. If cancellation occurs less than 48 hours prior to the meeting, substitute attendee may be registered upon notification to otherwise the registration fee is forfeited.

Insufficient Check Funds Policy

If a check is bounced due to insufficient funds, you will be responsible for paying for all returned check service charges.

Credit Card Terms and Conditions

By paying online, you are agreeing to make your purchase through KnowledgeConnex, the online registration and product provider for HAHIMA.  KnowledgeConnex will be the only name to appear on your credit card statement.

In addition, KnowledgeConnex does not offer refunds or exchanges. Refunds or cancellations will be determined directly by HAHIMA using the above described registration cancellation policy.

If you do not wish to make your purchase using online payment, you will be given the option to “Pay by Mail (Printable Order Form).”  You will be provided with instructions to print the receipt page and mail your payment to KnowledgeConnex, HAHIMA’s online registration provider.

Authority to Register and/or to Act as Agent. You represent and warrant to KnowledgeConnex, LLC that you have full legal authority to complete this registration on KnowledgeConnex, including full authority to make use of the credit or debit card to which registration fees will be charged. In addition, if you are registering third parties, you represent and warrant that you have been duly authorized to act as agent on behalf of such parties in performing this event registration. By proceeding with this registration, you agree that the terms of this registration agreement shall apply equally to you and to any third parties for whom you are acting as agent.

Limitation of Liability; Disclaimer of Warranties. KnowledgeConnex, LLC shall not be liable for any direct, indirect, incidental, special or consequential damages, resulting from (a) the use or the inability to use KnowledgeConnex or (b) for the cost of procurement of substitute goods and services or (c) resulting from any goods or services purchased or obtained or transactions entered into through KnowledgeConnex or (d) resulting from unauthorized access to or alteration of your transmissions or data, including but not limited to, damages for loss of profits, use, data or other intangible, even if KnowledgeConnex has been advised of the possibility of such damages. You expressly agree that use of KnowledgeConnex is at your sole risk. KnowledgeConnex is provided on an “as is” and “as available” basis.

KnowledgeConnex, LLC makes no warranty that KnowledgeConnex sites’ services will be uninterrupted, secure or error-free. KnowledgeConnex, LLC does not guarantee the accuracy or completeness of any information in, or provided in connection with, the KnowledgeConnex sites. KnowledgeConnex, LLC is not responsible for any errors or omissions, or for the results obtained from the use of such information. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the KnowledgeConnex sites is at your own discretion and risk and that you will be solely responsible for any damage to your own computer system or loss of data that results from the download of such material and/or data.

Indemnification. You agree to indemnify and hold each of KnowledgeConnex, LLC and its officers and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of KnowledgeConnex or the violation of any term of this Liability Waiver.

Privacy Policy

KnowledgeConnex or Association

Privacy Policy

Our Commitment To Privacy
Knowledgeconnex, LLC is committed to respecting and protecting the privacy of visitors to our website as well as the privacy of our actual customers. This policy explains what information is collected from visitors and customers and how we make use of such information. The terms contained herein may be revised from time to time. To protect your interests, visit this page periodically to review the current terms of our policy.

The Information We Collect
We’ve structured our website so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. When you visit our website, our web server collects basic user information about you that may include your IP address, the domain from which you originated, the time you accessed our website, and the pages from within our website that you visit.

We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies may be used to help manage sessions within various web applications, track referrals from select third parties or to tailor a specific operation to your needs, likes, and dislikes.

We may collect personally identifiable information from customers in a variety of ways, including through online forms for ordering products and services, and other instances where customers are invited to volunteer such information. While not all of the information we collect from customers is personally identifiable, it may be associated with personally identifiable information that customers provide us through our website.

How We Use Information
The basic user information collected from visitors to our website is used to help us analyze web traffic, measure the effectiveness of our website or our marketing, advertising and sales efforts and to improve the content of our website.

We will occasionally send our customers emails regarding scheduled maintenance, policy changes or new features and upgrades to our services. Customers are required to receive emails of this nature due to the importance and direct impact they may have on our customers’ accounts. Customers who have cancelled service with Knowledgeconnex, LLC will not receive emails of this kind.

We may also send our customers emails regarding products and services offered by Knowledgeconnex, LLC or select third parties. However, such emails will always provide recipients with the ability to opt-out of future mailings.

We may from time to time disclose to third parties aggregate, anonymous information on our website’s traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our website and/or other websites. We may also disclose personally identifiable information when (a) it is necessary to protect the legitimate interests of Knowledgeconnex, LLC and its customers, (b) it is required to cooperate with interception orders, warrants, subpoenas or other legal process that we determine, in our sole discretion, to be valid and enforceable, (c) it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Knowledgeconnex, LLC and appear to pertain to the commission of a crime, (d) we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against a customer, should we determine, in our sole discretion, customer is causing harm or interfering with the rights or property of KnowledgeConnex, LLC, our customers, or others, or where we have a good faith belief that the law requires such disclosure. Lastly, we disclose our customers’ company names, the dates in which our customers purchase or renew services and the amounts paid for such services to trusted affiliates and partners. At no time will our database of customers ever be sold to any entity for the purpose of marketing or mailing lists.

Links and Linked Internet Web Sites
The Knowledgeconnex, LLC website may provide links to websites that are separate from the Knowledgeconnex website. These external websites may have their own privacy provisions in place that are different from those provisions listed in this document. We are not responsible for the collection, use or disclosure of information collected on these external websites and we expressly disclaim any and all liability related to any collection, disclosure or use of such information. In addition, we encourage visitors to seek out and read the privacy policies of any and all sites they visit on the internet.

Any questions concerning this Privacy Policy may be directed by e-mail to